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Privacy policy

Welcome to Veloroo.de. At Veloroo, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy details how we collect, use, and safeguard your information when you interact with our website.

Contact Information

  • Address: Chausseestraße 124, 10115 Berlin
  • Phone Number: +49 151 20217866
  • Email: berlin@veloroo.de

1. Information We Collect

1.1 Personal Data

When you fill out forms on our website or communicate with us via email, we may collect personal data such as:

  • Name
  • Email address
  • Phone number
  • Address
  • Any other information you voluntarily provide

1.2 Non-Personal Data

We may also collect non-personal data that does not directly identify you, such as:

  • Browser type and version
  • Operating system
  • Referring website
  • Pages you view on our site
  • Date and time of your visit

2. How We Use Your Information

2.1 Personal Data

We use the personal data you provide for:

  • Responding to your inquiries and requests
  • Providing and improving our services
  • Communicating with you about updates, promotions, and news related to Veloroo
  • Processing transactions and fulfilling orders

2.2 Non-Personal Data

We use non-personal data to:

  • Analyze website traffic and usage patterns
  • Improve the functionality and user experience of our website
  • Optimize our marketing efforts

3. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

4. Data Security

We implement a variety of security measures to protect your personal data. These include:

  • Secure socket layer (SSL) technology to encrypt data transmitted over the internet
  • Regular security audits and assessments
  • Restricted access to personal data within our organization

Despite our efforts, no security measure is completely foolproof. We strive to protect your data but cannot guarantee its absolute security.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights

6.1 Access and Correction

You have the right to access and update your personal data. To request a copy of your data or to correct any inaccuracies, please contact us at info@veloroo.de.

6.2 Data Deletion

You may request the deletion of your personal data at any time. To do so, send an email to info@veloroo.de. We will process your request promptly and ensure your data is permanently removed from our systems.

6.3 Objection and Restriction

You have the right to object to the processing of your personal data or to request restrictions on its use. Please contact us if you wish to exercise these rights.

7. Cookies and Tracking Technologies

7.1 Cookies

We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features of our site.

7.2 Other Tracking Technologies

We may use other tracking technologies, such as web beacons and pixel tags, to collect information about your interactions with our website and emails. These technologies help us understand user behavior and measure the effectiveness of our marketing efforts.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: info@veloroo.de
  • Phone Number: +49 151 20217866
  • Address: Thalkirchner Str. 210, Haus 2, 81371 München

Thank you for visiting Veloroo.de and trusting us with your personal data.